Refund policy

Learn about our refund and cancellation guidelines.

# Refund Policy

**Effective Date:** July 23, 2026

At **Bornomala LMS**, we strive to provide high-quality educational services. Please read our refund policy carefully before making any purchase.

## Subscription Fees

All subscription fees are charged according to the selected plan.

## Refund Eligibility

Refunds may be considered only if:

* A duplicate payment was made.
* The payment was charged due to a technical error.
* The purchased service was not activated because of a system issue.

## Non-Refundable Situations

Refunds will not be provided for:

* Change of mind after purchase.
* Partial use of the subscription.
* Failure to use the service.
* Account suspension due to violation of our Terms & Conditions.

## Refund Process

Approved refunds will be processed within **7–14 business days** using the original payment method.

## Cancellation

Users may cancel future subscription renewals at any time. Cancellation prevents future billing but does not automatically generate a refund for the current billing period.

Bornomala LMS reserves the right to approve or reject refund requests based on the circumstances of each case.